CCNP Routing and Switching TSHOOT 300-135

Train for CCNP 300-135 TSHOOT certification. Diagnose network issues with surgical precision and make “it’s the network” your favorite phrase. 

(ccnp-tshoot-300-135) / ISBN : 978-1-61691-513-1
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About This Course

Tackle network issues with our CCNP TSHOOT 300-135 course and improve your troubleshooting skills from day one.

In this course, you’ll dive into real-world fault scenarios across routers, switches, and enterprise networks—using Cisco IOS tools, maintenance best practices, and structured troubleshooting methods. 

You’ll break down tricky topics like STP, VLANs, routing protocols, IPv6, BGP, ACLs, and policy-based routing, then learn how to fix them with clarity and speed.

Skills You’ll Get

  • Advanced Troubleshooting Techniques: Learn structured methods to identify, isolate, and resolve network issues across switching and routing environments.
  • Cisco IOS Diagnostic Skills: Master the use of Cisco IOS commands and tools to verify configurations, collect data, and diagnose problems efficiently.
  • Layer 2 and Layer 3 Issue Resolution: Develop expertise in troubleshooting VLANs, STP, EtherChannels, Inter-VLAN routing, and IP addressing for both IPv4 and IPv6.
  • Routing Protocol Mastery: Gain deep troubleshooting skills in dynamic routing protocols including EIGRP, OSPF, RIP, and BGP across complex topologies.
  • Security and Access Control Troubleshooting: Fix issues related to port security, ACLs, spoof-prevention, and first-hop redundancy protocols like HSRP, VRRP, and GLBP.
  • Real-World Problem Solving with Trouble Tickets: Practice diagnosing and resolving practical network scenarios using interactive trouble tickets that mirror on-the-job challenges.

1

CCNP Routing and Switching TSHOOT 300-135 Official Cert Guide

2

Introduction

3

Introduction to Troubleshooting and Network Maintenance

  • Introduction to Troubleshooting
  • Popular Troubleshooting Methods
  • Introduction to Network Maintenance
  • Common Maintenance Procedures
  • The Troubleshooting and Network Maintenance Relationship
  • Exam Preparation Tasks
4

Troubleshooting and Maintenance Tools

  • The Troubleshooting and Network Maintenance Toolkit
  • Using Cisco IOS to Verify and Define the Problem
  • Using Cisco IOS to Collect Information
  • Collecting Information in Transit
  • Using Tools to Document a Network
  • Exam Preparation Tasks
5

Troubleshooting Device Performance

  • Troubleshooting Switch Performance Issues
  • Troubleshooting Router Performance Issues
  • Exam Preparation Tasks
6

Troubleshooting Layer 2 Trunks, VTP, and VLANs

  • Frame-Forwarding Process
  • Troubleshooting Trunks
  • Troubleshooting VTP
  • Troubleshooting VLANs
  • The MAC Address Table
  • Layer 2 Trouble Tickets
  • Exam Preparation Tasks
7

Troubleshooting STP and Layer 2 EtherChannel

  • Spanning Tree Protocol Overview
  • Collecting Information About an STP Topology
  • STP Troubleshooting Issues
  • Troubleshooting STP Features
  • STP Trouble Tickets
  • Troubleshooting Layer 2 EtherChannel
  • EtherChannel Trouble Tickets
  • Exam Preparation Tasks
8

Troubleshooting Inter-VLAN Routing and Layer 3 EtherChannels

  • Troubleshooting a Router-on-a-Trunk/Stick
  • Router-on-a-Trunk/Stick Trouble Tickets
  • Troubleshooting Switched Virtual Interfaces
  • SVI Trouble Tickets
  • Troubleshooting Routed Ports
  • Routed Ports Trouble Tickets
  • Troubleshooting Layer 3 EtherChannel
  • Layer 3 EtherChannel Trouble Tickets
  • Exam Preparation Tasks
9

Troubleshooting Switch Security Features

  • Troubleshooting Port Security
  • Port Security Trouble Tickets
  • Troubleshooting Spoof-Prevention Features
  • Spoof-Prevention Features Trouble Tickets
  • Troubleshooting Access Control
  • Exam Preparation Tasks
10

Troubleshooting First-Hop Redundancy Protocols

  • Troubleshooting HSRP
  • HSRP Trouble Tickets
  • Troubleshooting VRRP
  • VRRP Trouble Tickets
  • Troubleshooting GLBP
  • GLBP Trouble Tickets
  • Comparing HSRP, VRRP, and GLBP
  • Exam Preparation Tasks
11

Troubleshooting IPv4 Addressing and Addressing Technologies

  • Troubleshooting IPv4 Addressing
  • Troubleshooting DHCP for IPv4
  • Troubleshooting NAT
  • IPv4 Addressing and Addressing Technologies Trouble Tickets
  • Exam Preparation Tasks
12

Troubleshooting IPv6 Addressing and Addressing Technologies

  • Troubleshooting IPv6 Addressing
  • Troubleshooting IPv6 Address Assignment
  • IPv6 Addressing Trouble Tickets
  • Exam Preparation Tasks
13

Troubleshooting IPv4 and IPv6 ACLs and Prefix Lists

  • Troubleshooting IPv4 ACLs
  • IPv4 ACL Trouble Tickets
  • Troubleshooting IPv6 ACLs
  • IPv6 ACL Trouble Tickets
  • Troubleshooting Prefix Lists
  • Prefix List Trouble Tickets
  • Exam Preparation Tasks
14

Troubleshooting Basic IPv4/IPv6 Routing and GRE Tunnels

  • Packet-Forwarding Process
  • Troubleshooting Routing Information Sources
  • Troubleshooting Static Routes
  • Static Routing Trouble Tickets
  • Troubleshooting GRE Tunnels
  • Exam Preparation Tasks
15

Troubleshooting RIPv2 and RIPng

  • Troubleshooting RIPv2
  • Troubleshooting RIPng
  • RIPv2 and RIPng Trouble Tickets
  • Exam Preparation Tasks
16

Troubleshooting EIGRP

  • Troubleshooting EIGRP for IPv4
  • EIGRP for IPv4 Trouble Tickets
  • Troubleshooting EIGRP for IPv6
  • EIGRP for IPv6 Trouble Tickets
  • Troubleshooting Named EIGRP Configurations
  • Named EIGRP Trouble Tickets
  • Exam Preparation Tasks
17

Troubleshooting OSPF

  • Troubleshooting OSPFv2
  • OSPFv2 Trouble Tickets
  • Troubleshooting OSPFv3 for IPv6
  • OSPFv3 Trouble Tickets
  • Troubleshoot OSPFv3 Address Families
  • OSPFv3 AF Trouble Tickets
  • Exam Preparation Tasks
18

Troubleshooting Route Maps and Policy-Based Routing

  • Troubleshooting Route Maps
  • Troubleshooting Policy-Based Routing
  • Policy-Based Routing Trouble Tickets
  • Exam Preparation Tasks
19

Troubleshooting Redistribution

  • Troubleshooting IPv4 and IPv6 Redistribution
  • Redistribution Trouble Tickets
  • Troubleshooting Advanced Redistribution Issues
  • Exam Preparation Tasks
20

Troubleshooting BGP

  • Troubleshooting BGP Neighbor Adjacencies
  • Troubleshooting BGP Routes
  • Troubleshooting BGP Path Selection
  • Troubleshooting BGP for IPv6
  • BGP Trouble Tickets
  • MP-BGP Trouble Tickets
  • Exam Preparation Tasks
21

Troubleshooting Management Protocols and Tools

  • Management Protocols Troubleshooting
  • Management Tools Troubleshooting
  • Management Protocols and Tools Trouble Tickets
  • Exam Preparation Tasks
22

Troubleshooting Management Access

  • Console and vty Access Troubleshooting
  • Cisco IOS AAA Troubleshooting
  • Management Access Trouble Tickets
  • Exam Preparation Tasks
23

Additional Trouble Tickets

  • Introduction
  • Trouble Ticket 1
  • Suggested Solution
  • Trouble Ticket 2
  • Suggested Solution
  • Trouble Ticket 3
  • Suggested Solution
  • Trouble Ticket 4
  • Issue 1: Suggested Solution
  • Issue 2: Suggested Solution
  • Issue 3: Suggested Solution
  • Issue 4: Suggested Solution
  • Trouble Ticket 5
  • Suggested Solution
  • Trouble Ticket 6
  • Suggested Solution
  • Trouble Ticket 7
  • Issue 1: Forgotten Enable Secret Password
  • Issue 1: Suggested Solution
  • Issue 2: An exec-timeout Parameter Set Too Low
  • Issue 2: Suggested Solution
  • Issue 3: ACL Misconfiguration
  • Issue 3: Suggested Solution
  • Trouble Ticket 8
  • Suggested Solution
  • Trouble Ticket 9
  • Issue 1: Adjacency Between Routers R1 and R2
  • Issue 1: Suggested Solution
  • Issue 2: Adjacency Between Routers R2 and BB2
  • Issue 2: Suggested Solution
  • Issue 3: Adjacency Between Routers BB1 and BB2
  • Issue 3: Suggested Solution
  • Trouble Ticket 10
  • Issue 1: Router R2 Not Load Balancing Between Routers BB1 and BB2
  • Issue 1: Suggested Solution
  • Issue 2: Backbone Routes Not Being Suppressed
  • Issue 2: Suggested Solution
A

Appendix: Glossary

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Yes, the CCNP TSHOOT exam was officially retired on February 23, 2020, meaning it's no longer available for certifying or recertifying.

TSHOOT certification is a hands-on, practical exam. So, expect in-depth lab work and real-world scenarios rather than theoretical rote learning.

While there’s no set order, most recommend completing ROUTE (300‑101) and SWITCH (300‑115) first. This keeps your knowledge fresh and gives context for advanced troubleshooting.

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